Refund policy

Eligibility

• Exchanges can be initiated within 48 hours of receiving your order.
• Items must be unused, unwashed, and in their original condition with tags intact.

Process

• To initiate an exchange, please contact our customer support team at info@emdress.com with your order number and the reason for the exchange.
• Our team will guide you through the exchange process.

Resolution

• We provide exchanges only. Refunds are not offered for any orders.

Order Cancellation

• Orders cannot be cancelled once placed.

 

For any further questions, feel free to contact us at info@wovenartonline.com. Our team is here to assist you!